Frequently Asked Questions

    1. How can I make a hotel reservation at Sun Park Hotels & Resorts?

    Sun Park Hotel & Resorts can be booked by visiting our website www.sunparkresorts.com
    For Sun Park Boutique & Spa, Manali it can be booked by visiting our website www.sunparkresorts.com, by emailing boutique@sunparkresorts.com or by calling our sales team at +91 96 9650 1234
    For Sun Park Resort & Spa, Manali it can be booked by visiting our website www.sunparkresorts.com, by emailing manali@sunparkresorts.com or by calling our sales team at +91 98 8824 7154
    For Sun Park Hotel & Banquet, Zirakpur – Chandigarh it can be booked by visiting our website www.sunparkresorts.com, by emailing chandigarh@sunparkresorts.com or by calling our sales team at +91 92 1654 7153
     

    2. Can your reservation team make a package for me including Hotel Booking, Transportation and Sightseeing?

    Yes. We have a specialised & experienced reservations team. Our team is pleased to assist you with Hotel Booking in Manali, Shimla & Chandigarh, booking transfers by Car or Train or Flight, planning sightseeing excursions and much more. Please contact our respective hotel reservations team for further details.
     

    3. What is the standard check-in time at Sun Park Hotels & Resorts?

    The standard check-in time is 2 PM.
     

    4. What is the standard check-out time at Sun Park Hotels & Resorts?

    The standard check-out time is 12 PM.
     

    5. What is your policy on children?

    Infants up to the age of 4 years will be accommodated with their parents on a complimentary basis after which an additional fee for a child with or without an extra bed will apply.
     

    6. Can I book local tours through Sun Park Hotels & Resorts?

    Our concierge service would be delighted to assist you in booking the tours of your choice. Kindly contact guest relations upon your arrival at the hotel.
     

    7. Which credit cards are accepted at Sun Park Hotels & Resorts?

    All major credit cards such as Visa, American Express, and MasterCard are accepted.
     

    8. What is your pet policy at Sun Park Hotels & Resorts?

    We do not accept pets.
     

    9. Do you have any connecting rooms?

    Yes, we do have connecting rooms at the Sun Park Hotels & Resorts. Kindly contact our Central Reservations office for further information.
     

    10. Can I rent a car & bike whilst I am in the hotel?

    Yes, car & bike rental is available. Kindly contact our Guest Relations service at the hotel you are going to stay.
     

    11. How do I check on special promotions/packages?

    Yes, you can see our special promotions/packages on our website www.sunparkresorts.com
     

    12. Can I see pictures of the rooms or a specific room type?

    Yes, you can see our rooms by visiting our website www.sunparkresorts.com, subsequently, you can email us for additional image requests.
     

    13. What if I want to change or modify my original reservation?

    A cancellation and modification policy is advised in the confirmation letter of your room booking. Please contact the Central Reservations office or email us.
     

    14. How do I make a booking for groups and meetings?

    You can send us an enquiry at www.sunparkresorts.com
    For Sun Park Boutique & Spa, Manali contact our sales team at boutique@sunparkresorts.com
    For Sun Park Resort & Spa, Manali contact our sales team at manali@sunparkresorts.com
    For Sun Park Hotel & Banquet, Zirakpur - Chandigarh contact our sales team at chandigarh@sunparkresorts.com
     

    15. How do I set up corporate rates at Sun Park Hotels & Resorts?

    Please contact our sales team.
    For Sun Park Boutique & Spa, Manali email us at boutique@sunparkresorts.com or call us at +91 96 9650 1234
    For Sun Park Resort & Spa, Manali email us at manali@sunparkresorts.com or call us at +91 98 8824 7154
    For Sun Park Hotel & Banquet, Zirakpur – Chandigarh email us at chandigarh@sunparkresorts.com or call us at +91 92 1654 7153
     

    16. I am interested in working at Sun Park Hotels & Resorts, where do I find more information regarding job openings and work opportunities?

    Please visit our ‘Careers’ section at www.sunparkresorts.com for more information on our current job opportunities and contact details.
     

    17. Do you have a Lost and Found section?

    If you have lost or found any item in the hotel, please contact Service Plus of the hotel who will assist you on the matter:
    Sun Park Boutique & Spa, Manali at +91 96 9650 1234
    Sun Park Resort & Spa, Manali at +91 98 8824 7154
    Sun Park Hotel & Banquet, Zirakpur – Chandigarh at +91 92 1644 7153
     

    18. How do I set up corporate rates at Sun Park Hotels & Resorts?

    Please contact our sales team.
     

    19. Do the hotels have parking facilities?

    Yes. Free parking space is available at all our Hotels & Resorts.
     

    20. Do the hotels have chauffeur/driver accommodation & food?

    Yes. Limited Chauffeur/Driver accommodation & food is available on an extra chargeable basis. Prior information is recommended.